Shipping Policy

How is my order delivered?

We use Third-Party logistics to deliver your order.


How do I track my order?

Usually when your order is placed, You will be assigned a tracking number. Yu may track your order at https://ecommerceportal.dhl.com/track


Is there any delivery option?

At the moment we only offer standard delivery and self pick-up.


How long does standard delivery take?

Please allow 1-3 business days to process and ship an order. Once an order is processed and shipped, it can take 3-7 business days to be delivered depending on the product you ordered and delivery location.


Restricted Areas

We do not deliver to and within the vicinity of the following areas:

  • Hospitals
  • Kuala Lumpur International Airport (KLIA) 1 and 2
  • Government buildings


Delivery Coverage

We currently do not deliver to East Malaysia and countries outside of Malaysia.